Privacy Policy

Privacy Policy

Effective Date: June 3, 2025

At FN Lounge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described below.

 

1. Information We Collect

To provide you with a seamless shopping experience, we may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, shipping address, and payment details when you make a purchase or create an account.
  • Order Information: Details related to purchases you make, including items ordered, amounts paid, and delivery information.
  • Usage Data: Information like your IP address, device type, browser type, and pages visited—used to improve website functionality and user experience.
  • Cookies & Tracking Technologies: We use cookies and similar tools to enhance your experience, remember preferences, and analyze website traffic.

 

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process payments, ship your orders, and provide updates regarding your purchase.
  • Marketing & Promotions: To send newsletters, promotional offers, and product updates. You may opt out at any time.
  • Customer Support: To handle inquiries, service requests, and customer issues.
  • Website Improvement: To analyze user behavior and enhance our site's functionality and design.
  • Legal Compliance: To meet legal obligations and prevent fraud or abuse.

 

3. Marketing and Communication

By submitting your email or contact details, you consent to receive promotional communications from FN Lounge. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

 

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share it under the following circumstances:

  • Service Providers: Trusted partners that help with services such as payment processing, order delivery, or email marketing.
  • Legal Obligations: If required by law or legal proceedings, we may disclose your information to relevant authorities.
  • Analytics Providers: We use tools like Google Analytics to track website performance and user behavior in an anonymized form.

 

5. Data Security

We take reasonable steps to protect your personal information using encryption, secure servers, and other industry-standard measures. However, no internet transmission is completely secure, and we cannot guarantee absolute protection.

 

6. Your Rights and Choices

You have the right to:

  • Access your personal information.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data, where applicable.
  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

 

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

 

8. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date.

 

9. Contact Us

If you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us:

  • Email: fnsales.marketing@gmail.com
  • Phone: +971 (0)2 882 2575